Education and Services Hub

Course Title:

Course ID:

251124 0101 4590ESH

Course Dates :

25/Nov/2024

 To

29/Nov/2024

Course Duration :

5

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£4,555.99

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$5,829.09

VAT may vary depending on the country where the course or workshop is held

Course Category:

Professional and CPD Training Programs

Leadership, Management, Marketing, Strategy, Human Resources, Soft Skills

Course Certified By:

* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate

* ESHub CPD
* LondonUni - Executive Management Training
* Others

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

An Executive Personal Assistant is not just an individual who performs administrative tasks; they are crucial for an executive's day-to-day operations.
Their expertise ranges from managing schedules, coordinating meetings, and handling communication, to anticipating the needs of their superiors, all while maintaining an impeccable level of discretion and professionalism.
Beyond these duties, the ideal assistant embodies adaptability, understanding the ever-evolving dynamics of the business landscape.
Executive Personal Assistants, Secretaries, Administrative Assistants, and anyone aspiring to excel in organisational support roles should aim to master this skill.
This knowledge equips them to handle complex tasks, streamline communications, and
enhance productivity.
This training is designed to empower delegates with practical skills that immediately impact their performance. It covers a wide range of topics, including time management, communication, multitasking, and problem-solving. The training enables delegates to become more effective in their roles, enhancing their value to their executives and organisations.

Objectives

• To learn to optimise time, balancing multiple tasks efficiently.
• To develop strong verbal and written communication skills for effective interaction
• To acquire event management skills for organising successful corporate events
• To familiarise with modern office tools and software for streamlined operations.
• To understand the importance of confidentiality and discretion in executive support
• To hone skills in prioritising tasks and making informed decisions under pressure
• To develop the ability to adapt to changing priorities and handle unexpected situations with grace.

Who Should Attend?

• Aspiring Executive Personal Assistants
• Current Executive Personal Assistants
• Personal Assistants to CEOs and Senior Executives
• Secretaries with responsibilities for High-level Executives
• Office Managers and Administrative Coordinator

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day One
Role of the Executive Personal Assistant
• Role of the Executive PA
o Attributes of a Good PA
o Understanding Business Strategy
o Operating Efficiently and Effectively
o Being a Natural Problem Solver
o Being a Rigorous Planner
o Being a Strong Influencer
o Key Influencing Tactics
o Personal Assistants
Maintaining Your Focus
• Maintaining Your Focus in a High-Pressure Role
• How to Cope with Overabundance of Small Things on Your To-Do List?

Day Two
Working with Senior Management
• What is Senior Executive?
o Important Reasons to Build Relationships with Senior Executives
• Costs and Risks
• Understanding Business Goals
Work Styles and Productivity
• What is Work Style and Productivity?
• Six Work Styles
• Communication Styles
• Communicating with Different Styles
Communicating Effectively with Manager
• Building a Better Partnership with Your Manager

Day Three
Communicating Confidently with Managers
• Communication Skills
• Verbal and Non-Verbal Communication
• Types of Non-Verbal Communication
• Questioning and Listening Techniques
Representing Your Manager
• What is Representing Your Manager Means?

Day Four
Organising Meetings and Setting Out an Agenda
• Organising Meetings
• Making Good Decisions
Interpersonal Communication with Colleagues
• Conversations with Impact
o Effective Conversational Skills
• Body Language
• Project and Time Management
• Project Management Cycle
• Personal Organisation and Prioritisation

Day Five
Guide to Appraisals
• Appraisals
o Written Part
o How Would You Rate Your Performance?
o Spoken Part
• Setting Clear Objectives
Networking Skills
• Developing Your Networking Skills
• Benefits of Networking

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.